Privacy policy

1. Introduction

At Cardiwan Car Rental LLC, we value your privacy and are committed to protecting your personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website or use our car rental services.
By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

  • Personal details: Full name, email address, phone number, driver’s license, passport or Emirates ID.

  • Booking information: Rental dates, car type, payment details, delivery and pickup locations.

  • Payment data: Processed securely through authorized payment gateways.

  • Technical data: IP address, browser type, and device information collected for website performance and analytics.

3. How We Use Your Information

We use your data to:

  • Process bookings and confirm reservations.

  • Communicate about your rental, payments, or inquiries.

  • Improve our website experience and customer service.

  • Comply with UAE laws and traffic authority requirements.

  • Send special offers or updates (only if you opt-in).

4. Data Protection & Security

Your privacy is our top priority. We use advanced SSL encryption, secure servers, and restricted access to protect your personal data from unauthorized access, alteration, or disclosure.
Payment information is processed through trusted and PCI-compliant gateways; we do not store card details.

5. Sharing of Information

We never sell or rent your information.
However, we may share limited data with:

  • Law enforcement or government agencies, if legally required.

  • Insurance providers for claims or accident reports.

  • Trusted partners (e.g., delivery drivers or payment processors) who help us complete your booking.

All partners are bound by strict confidentiality and data protection agreements.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve performance.
You can disable cookies anytime through your browser settings, but some features may not function properly.

7. Your Rights

You have the right to:

  • Request access or correction of your personal data.

  • Withdraw consent to marketing communications.

  •  Request deletion of your data, where legally applicable.
    To exercise your rights, contact us at info@cardiwan.ae.

8. Policy Updates

Cardiwan Car Rental LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📞 Phone: +971 56 980 80-87
 📧 Email: info@cardiwan.ae
🌐 Website: www.cardiwan.ae